Shipping policy
Shipping Policy
Thank you for shopping with TORANI !
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Time:
Shipping times vary by destination.
- USA: 7–15 business days
- Canada/UK/Australia: 10–20 business days
- Rest of World: 15–25 business days
Shipping Fees:
We offer have standard shipping on all orders.
Tracking:
Tracking numbers are provided with every order. Please allow up to 5 days for tracking information to update.
Delays:
Please note: COVID-19, customs, or seasonal volume may impact shipping times. If your order hasn’t arrived within 30 days, please contact us at Trytorani@gmail.com.
2. Shipping Confirmation Email (Order Received)
Subject: Your Order with TORANI is Confirmed! 🎉
Hi [Customer First Name],
Thanks for your order! We’re getting it ready and will notify you when it ships. Here are the details:
Order #: [Order Number]
Items:
- [Product 1 Name]
- [Product 2 Name]
Shipping to:
[Customer Address]
We’ll send your tracking info as soon as your order ships.
Thanks for choosing TORANI!
Need help? Just reply to this email or contact us at Trytorani@gmail.com.
— The TORANI Team
3. Order Shipped Email (Tracking Info)
Subject: Your TORANI Order Has Shipped! 🚚
Hi [Customer First Name],
Good news — your order is on its way! 🎉
Here are your tracking details:
Tracking Number: [Tracking Number]
Track Your Order: [Tracking Link]
Please allow 3–5 days for tracking updates to appear. Delivery usually takes 7–15 business days.
Questions? We’re here to help at Trytorani@gmail.com
Thanks again for shopping with TORANI !
—
4. Delayed Shipping Email
Subject: Update on Your TORANI Order ✉️
Hi [Customer First Name],
We wanted to give you a quick update — your order is taking a little longer than expected to arrive due to [reason, e.g. "shipping delays at customs"].
We sincerely apologize for the delay. We’re actively monitoring the tracking and expect it to arrive soon.
If your order hasn’t arrived by [date], let us know and we’ll be happy to assist.
Thank you for your patience and understanding.
— TORANI Support Team
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